India is the one country where the law puts a named human and a deadline between you and the silence. Every app operating here must publish a Grievance Officer, acknowledge you within 24 hours and resolve it within 15 days. Almost nobody who gets banned ever uses it.
Filed within 48 hours or you pay nothing. We never ask for your password. Not taken on = refunded.
“The DPDP Act gives you a right to your data.” Not yet. The access right sits in section 11, and the commencement notification puts it in force on 13 May 2027. Anyone selling you a DPDP request today is selling you nothing.
“They have 72 hours to answer.” That deadline exists, but it applies only to requests to take information down. A ban is a request to put access back, so it runs on the ordinary track: 24 hours to acknowledge, 15 days to resolve.
“We will file it for you.” Nothing in the IT Rules provides for a third party to file. We draft it, you send it under your own name. Anyone claiming otherwise is guessing with your case.
Intake first. Payment after. Not taken on = refunded.
The Information Technology Rules 2021 put real deadlines on the platform. The last one is the app's own limit, and it is the one that kills most cases.
A grievance sent to the wrong inbox starts nothing. We write it to the officer they actually published, in the form the rule expects.
Rule 3(2)(a) of the IT Rules 2021 requires every intermediary operating in India to prominently publish the name and contact details of a Grievance Officer, and a mechanism to complain about
“any other matters pertaining to the computer resources made available by it”
That last phrase is the whole hook. A ban is not a piece of content, so without those words there would be no route at all. Your account is a computer resource the app made available to you, and its removal is a matter pertaining to it.
If the Grievance Officer rules against you, or simply lets the 15 days run out, you can appeal to a Grievance Appellate Committee. Here is the honest balance sheet on it.
It is a government body, it is free, and it is live at gac.gov.in. Its orders are binding on the intermediary, which must also publish a compliance report.
Government figures published in January 2025: 2,322 appeals received, 2,081 resolved, and relief granted in 980 of them. Silence from the platform is itself a ground of appeal, so they cannot kill it by ignoring you.
No dating app appears in the committee's own published list of grievance officers, and we could find no decided case involving one. Orders are not published, and the ministry told a right-to-information request that it does not maintain the data.
The one order we could obtain "advises" the platform rather than directing it. The 30-day target is worded as an endeavour, not a duty. Treat this as a real lever with an unproven record, because that is what it is.
You send all of it. India has no provision for a paid agent to file, so we do the part that decides the outcome: what it says.
The only route that can actually restore the account, because the platform is the only body with the power to do it. It is tied to your login and you get one attempt, so what goes in first is your case.
Addressed to the officer the app publishes for India, worded to engage Rule 3(2) rather than to vent. This is what starts the 24-hour and 15-day clocks, and it creates the dated record everything after it depends on.
Drafted ready to file at gac.gov.in inside the 30-day window, whether they refused you or ignored you. Free to file, and you file it yourself in your own name.
If a paid subscription died with the account, that is a consumer claim and it travels on its own track. Never a chargeback: Tinder and Hinge both treat one as grounds for a ban, so it turns a recoverable case into a permanent one.
Payment comes after the intake, never before. If we do not think we can help, we say so and you are refunded.
The platforms' own 2025 transparency reporting. Their figures, not ours.
Those are not lottery odds. They are drafting odds - and how well your case is written is the one part of this you can still change.
Not today. The Act is passed, but the access right in section 11 is not in force until 13 May 2027, and the rules that carry it sit in the same eighteen-month bucket. A Data Protection Board exists with almost nothing an individual can bring to it. We will not sell you a request that has no law behind it yet.
Its orders are binding on paper, and government figures show relief in 980 of 2,081 resolved appeals. But we found no decided case involving a dating app, its orders are not published, and the one we could read advises rather than directs. It is worth filing. It is not a guarantee, and anyone showing you a dating-app track record for it is showing you something that does not exist.
No. Nothing in the IT Rules provides for a third party to file, and the committee's own forms speak only of the person aggrieved. We draft it and you send it under your own name. That is not us being cautious, it is the only defensible way to do it here.
That is the useful part. Since April 2023 the rule has said you may appeal where the grievance is not resolved within the period specified, so their silence opens the next door instead of closing it. What it does not give you is a private claim for damages: the penalty for missing the deadline falls on their legal protection, not into your pocket.
It is harder than it was. In April 2026 the Delhi High Court sent advocates with banned accounts back to the appellate committee, on the principle that a writ is not for cases where another remedy exists. The existence of the committee is now a reason for the court to decline you, so the committee route comes first either way.
Judgement and drafting. Which routes are open, in what order, addressed to the right officer, worded to engage the rule rather than to argue. You get one in-app appeal and one first impression at every desk after it. That first impression is the product.
Ten minutes of questions now, and by this time tomorrow every route India gives you is drafted and ready for you to send. Payment comes after the questions, never before.
Filed in 48 hours for you · 3 days to change your mind · Not taken on = refunded
Independent service. Not a law firm, we do not give legal advice, and we are not affiliated with Tinder, Hinge, Bumble, OkCupid, Plenty of Fish, Grindr or Match Group. Reversal figures are the platforms' own published 2025 transparency reporting. Rule references are to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 as amended. No outcome is ever promised.