Every route drafted and filed on deadline, at a flat price. Not a law firm.
Intake first. Payment after. Not taken on = refunded.
Every fact below is how these processes actually run - which routes exist, which ones are theatre, and which ones we send for you.
We ask for exactly what the filings need, and nothing else. Each field has a job:
Most ruined appeals were ruined on day one, by the banned person. So the first thing we send you is a list of what to stop doing:
Dublin and Dallas get different levers, and so do Tinder and Grindr. This is the real map, named route by named route:
The appeals that come back reversed have a shape in common. They are calm. They answer the specific policy section named in the notice rather than the ban in general. They add the one fact the first reviewer never had. They attach evidence only where it settles something. And they are submitted once, properly, not five times angrily. Where there is a character limit we write to it: Grindr’s is hard-capped at 1,000. Hinge prints no limit, and a short statement still reads best.
What you were banned for changes the work entirely. 94% of Tinder’s 2025 EU terminations were scam, fraud and inauthentic-account sweeps, mostly automated - which makes them the category where a real person has the most to argue, because the argument is simply that you are one, and that is an argument evidence can win. Conduct bans are different. Harassment, harm and cases involving minors were decided by humans who read something first. Those are the cases we decline and refund, and we tell you at intake, not after you have paid.
You confirm the facts of your case, then we draft and file. You are copied on everything as it goes out. Nothing is guessed.
We build every route. The appeal inside the app is yours to send, on your own login; everything outside it goes in your name. Tinder’s Appeals Center, Hinge’s in-app button and Grindr’s wizard all run on your own login, and every one of those apps forbids account sharing - so handing over a login would turn a possibly mistaken ban into a thoroughly deserved one. We are on the line while you do it, with the wording in front of you and the buttons named in order. Everything else - the escalation team, the dispute body, the access request, the money claims - we send in your name.
We never ask for your password. No burner, no device trick, no “insider”. If someone offers you those, they are selling you a second ban.
The first filing goes out within 48 hours of us having everything we need to file (24 on The Advocate and The Campaign) - if we miss that, you can ask for your money back in full (taking it ends the engagement), and we send it anyway. Later routes follow the replies. Everything we need means your intake confirmed on the check screen, your signed authority (two minutes, right after you pay), plus anything we ask for after reading it. You are copied on every single submission. The full refund policy →
No app promises a time, and neither do we. On Match Group’s 2025 EU figures, half of appeals were decided within 17 hours 36 minutes. What we do promise is that nothing arrives without a plain-English note on what it means and what fires next - because several of the rules are the opposite of what they look like:
Whatever happens, you end with the complete file: everything, every reply, every deadline met - yours to keep. If it worked, that file is the thing that stops it happening twice. If it did not, on The Advocate and The Campaign you also get what is left in writing: the routes still open, the ones that are closed and why, and an honest read on each - including the times when the honest read is “nothing further, and here is the reason”.
And one number worth holding on to while you wait, because it is the only kind we will ever quote. In 2025, under EU transparency rules, Hinge reversed 36.1% of the appeals it received, OkCupid 37.4% and Grindr 10.9% of appeals against account bans, Match Group across all its EU brands 31.8% of all appeals, Tinder 21.2% of account bans, Bumble 9.2% of appeals against account suspensions and Badoo 7.4% of all its appeals. Across the Match Group brands that is roughly one appeal in three overturned. Those are the platforms’ own published figures. We publish no success rate of our own. The cases and counts behind it are in do dating app ban appeals work.
Same honesty at every level. What changes is how far we carry it.
Add-ons at checkout: 24-hour rush (+$30) · data-file deep read (+$79) · evidence pack (+$89) · advocate line (+$99) · next option after a refusal (+$25). The Campaign already includes the data file, the evidence pack and the advocate line.
Being accused of it is not the same thing. Telling those two apart is the first thing we do at intake.
No. No one outside the platform controls the decision, so ask any seller what its guarantee pays out on. We promise the work, the deadlines and the paper trail: the first filing within 48 hours of us having everything we need (24 on The Advocate), or you can ask for your fee back. Never the outcome.
A ban with a notice, appealed or not: The Case. It prepares the in-app appeal for you to send if you have not sent one, files every route outside the app in your name where a third party may file it, works the routes you have not used, never resends an appeal the platform has already refused, and goes to your data regulator if an access request is ignored. In the EU, banned on up to four apps from the same company, or you want signed letters printed and posted: The Advocate, the first tier where anything goes by post. Banned by more than one company or on more than four apps, or you want every reply answered for 12 months with the extras included: The Campaign.
Then your side has to reach a person. Both apps say false reports can bring action against the reporter, up to a ban (Tinder’s Terms, section 4, and Hinge’s help centre), but the review that follows a report can go ahead without ever hearing from you. Getting your side in front of a human is the whole job.
Because the routes themselves are free and public. What $149 buys is the drafting, the judgement about which routes you actually have, the deadlines kept, and every reply answered for 60 days. The services selling a guaranteed unban are selling a guarantee nobody can give.