Flat prices.
No surprises.
For bans on Tinder, Hinge, Bumble, Grindr, Badoo, Match.com and 18 more dating apps. Every route drafted and filed on deadline. Not a law firm.
Billed only after your intake. Never before.
First filing within 48 hours of us having what we need, or your fee back. Tinder reverses about 1 in 5 ban appeals, and we had a Tinder ban lifted 31 days after our access request (the case study).
Every price is flat, and you pay for the work, not the platform’s decision. Full refund if we decline your case, if you cancel within 3 days of paying, before anything is sent, or if we miss our own deadline for the first filing; the refund policy has the rest. You are copied on every filing as it goes out. Printed, signed letters by post come with The Advocate and The Campaign only. We never ask for your password, and we never promise an outcome.
Several accounts, or a profile that went quiet after verification, and nothing to appeal. We make Tinder disclose its file on you, sent within 48 hours, write the clean-slate request from what it shows, and take it to your data regulator if they ignore the deadline. Every reply answered for 120 days, and a straight answer at the end. Data requests have ended Tinder bans before: ours, lifted in 31 days, and a case the Irish regulator published. How it works
Already appealed, escalated, or asked for your data?
Then you have done what anyone can do alone, and that is where we start. We never resend an appeal they have refused, and we never repeat Match Group’s escalation desk, which takes one go. We work the routes you have not used, in your name, where you live.
A second access request aimed at what the first answer left out: the reports, the automated signals, the reason. Article 22, so a person re-decides a machine’s ban. Your data protection authority if they stall. And on The Advocate, a certified EU dispute body: a referee from outside the app.
A second access request aimed at what the first answer left out. Article 22, so a person re-decides a machine’s ban. An ICO complaint if they stall, and a data complaint is the route with a published reinstatement behind it.
Your state’s access and correction rights where it has them, with the deadlines tracked. The money they took after the ban, chased with whoever billed you. A BBB complaint on the public record, answered and rebutted.
A request under Australian Privacy Principle 12 for the ban record itself: the reports, the reason code, the reviewer’s notes. A correction under Principle 13, and if they refuse, your statement goes on the file. An OAIC complaint if they ignore either.
A PIPEDA access request for the ban record, with us as the contact on it. The Privacy Commissioner if it is refused or ignored. The refund from whoever billed you, and a BBB complaint on the public record.
The Grievance Officer complaint the IT Rules make them answer within 15 days, then the Grievance Appellate Committee, whose orders bind the app. The rules have you send both, so we write them and you press send.
All of it is The Case: every route above filed where a third party may file it, and every reply answered for 60 days from the first filing. Banned on more than one app? The Advocate covers up to four.
Tell us what you have already sent. A person answers in writing within one business day, before you pay anything.
Every tier, every add-on. One table.
Add-ons appear at checkout only on the tiers where they make sense. Upgrade any time before filing - you only ever pay the difference.
| The Case$149 | The Advocate$349 | The Campaign$1,199 | The Data Route$149 | |
|---|---|---|---|---|
| What’s in the tier | ||||
| Every route found, drafted and filed where a third party may file it | ✓ | ✓ | ✓ | Access, clean-slate, regulator |
| You confirm the facts; nothing is guessed | ✓ | ✓ | ✓ | ✓ |
| First filing sent within 48 hours | ✓ | ✓ | ✓ | ✓ |
| Every reply explained in plain English | ✓ | ✓ | ✓ | ✓ |
| Match Group’s own escalation form, sent in your name | ✓ | ✓ | ✓ | – |
| Every reply answered, from the first filing | 60 days | 90 days, every reply answered | 12 months, every reply answered | 120 days |
| BBB complaint, filed and rebutted | ✓ | ✓ | ✓ | – |
| We chase money they took after the ban | Included | Included | Included | +$40 |
| One step higher if they say no | Included (one) | Included | Included | ✓ |
| EU dispute-body case (DSA Art. 21), built end to end and sent in your name | – | ✓ | ✓ | – |
| Signed letters, printed and posted by recorded delivery | – | ✓ | ✓ | – |
| We complain to your data regulator if they ignore you | ✓ | ✓ | ✓ | ✓ |
| Priority filing | +$30 (24h rush) | Included (24h) | Included (24h) | +$30 |
| A written summary of the routes still open | – | ✓ | ✓ | What the file shows |
| More than one app that banned you | – | Up to four, same company | All you name at intake | – |
| Add-ons where they make sense | ||||
| Your data file, pulled and read | +$79 | +$79 | Included | +$79 |
| Evidence pack build-out | +$89 | +$89 | Included | – |
| Dedicated advocate line | +$99 | +$99 | Included | – |
One case file. Every route it can travel.
Questions people ask before paying
Four flat prices: The Case $149, The Advocate $349, The Campaign $1,199, and The Data Route $149 for a case with no ban notice. They are set in US dollars; another currency shown here is today’s approximate equivalent. Add-ons are listed in the table above and appear at checkout only on the tiers where they make sense. Stripe shows and charges the price in your local currency where it can.
After. The intake comes first and takes about ten minutes. Payment is the last step of it, and a person reads your answers the same day.
A ban with a notice, appealed or not: The Case. It drafts the in-app appeal for you to send if you have not sent it, works the routes you have not used, never resends a refused appeal, answers every reply for 60 days from the first filing, chases money they took and puts the regulator behind you. Signed letters by post, the EU dispute body, a 24-hour clock, or bans on up to four apps from the same company: The Advocate, the first tier where anything is printed, signed and posted. Bans by more than one company or on more than four apps, or every reply answered for 12 months with the data file, evidence pack and advocate line included: The Campaign. No ban notice, several accounts, or a profile that went quiet after verification: The Data Route.
No, and we say so before you buy. A certified body under Article 21 of the EU Digital Services Act reviews your ban from outside the app, and the app has to engage with it in good faith, but the body’s decision does not bind the app. It is open to EU and EEA residents, for the apps a body covers, and comes with The Advocate and The Campaign.
Yes, any time. You only ever pay the difference between the tier you have and the one you want.
You pay for the work, not the platform’s decision, so the outcome is never refunded. You get a full refund if we decline your case, or if you cancel within 3 days of paying, before we have sent anything. The first filing goes out within 48 hours (24 on The Advocate and The Campaign) of us having everything we need to file; if we miss that, you can ask for the fee back; the filing goes out anyway, and taking the refund ends the engagement. A route we file late, or one that turns out not to exist for your case, is refunded for that part. EU and UK customers also have the 14-day legal right to withdraw, which the law limits once the work has started. Nothing else is refunded under the policy, and it reduces none of your rights under consumer law where you live. The whole refund policy is one page.
That decision is the platform’s. What we guarantee is the work: the first filing within 48 hours of us having everything we need (24 on The Advocate and The Campaign), or you can ask for your fee back. We build and file every route your case actually has, in your name, and you are copied on every filing.
We tell you at intake and refund you in full. Cases involving real harm, threats or minors are declined. A pure visibility problem with no notice is not an appeal, and we say so rather than sell one.
Never. We never log in as you. Everything is filed in your name from the outside, and the in-app appeal, where only you can send it, is drafted for you to submit.