Your ban has
deadlines.

Enter the date the ban landed. We’ll show every clock that’s already running - and which routes are still open to you.

Rough date is fine. Nothing is saved - the maths happens in your browser. We never ask for your password.

The clock rules, in plain English.

The platform’s own appeal

Six months from the action is the outside limit on Tinder, Bumble, Badoo, OkCupid, Match and POF. Hinge, Grindr and Feeld publish no window at all, which is not the same as forever. Sooner is better, always. On timing: most decisions land within a day, some take weeks - no app promises a time, and neither do we.

Match Group escalation desk

A second human look across every Match Group brand - Tinder, Hinge, OkCupid, Match, POF - and you get it once. It needs a customer-care ticket reference, so the in-app appeal has to exist first. No published clock, and we are not going to invent one.

Platform Control, Germany

A certified dispute body under the Digital Services Act, covering Tinder, Hinge and OkCupid. Free, in German or English, for EU residents and citizens. You have 365 days from the action and you do not have to finish the in-app appeal first. The platform then gets 14 days, then 14 more; if it stays silent, a default decision is issued. Target 90 days, 180 at the outside.

ADR Point, Greece

The other certified body we use: Tinder, Hinge and Bumble, also free. Here the in-app appeal must be filed first, so this clock only starts once that one has run. Target 40 days. ADR Center in Italy takes Hinge as well. Neither body binds the platform: Tinder implemented 62% of these decisions in 2025 and Hinge 72% - their published figures, not ours.

Your access request

Make them show what flagged you. No deadline to send one; once sent, the law runs the clock. EU: one month, plus two for genuinely complex cases. UK: one month, and it now runs from the day they receive your ID, not the day you asked. California: 45 days plus another 45, with an acknowledgement owed inside 10 business days. Virginia, Colorado, Connecticut and Texas: 45 plus 45, then a 60-day appeal, then the Attorney General.

The money clocks

These run from the charge, not the ban, so they are usually the first thing to expire. Google Play: 48 hours. Tinder web purchases: 14 days. Hinge through Stripe: 14 days. Bumble: 6 days on a weekly plan, 14 on a monthly one. Twelve US states give you 3 business days. The EU and UK withdrawal right is 14 days. A Notice of Dispute gives them 60 days to settle before anything formal. Apple and Google refunds come from your own store account.

BBB complaint

No deadline to file, and no ban has ever been lifted by one - Match Group answers these with a template saying it cannot process appeals through the portal. What it does is build a public record: US and Canada residents, one complaint per business every 24 months, 14 days for the company to answer, about 30 days to close, visible for three years. Opt in only if you want the file.

State Attorney General

No expiry, and no leverage. Washington, Colorado, Texas and California all say in their own words that they do not investigate or resolve individual complaints; your AG logs patterns. We’ll file it if you want the record, and we won’t pretend it is more than that.

These are the published rules and the patterns we file around, not legal advice - and never a promise. The decision always belongs to the platform. Full detail in the free guide.

Clocks running? We move fast.

Every route you have is built inside 48 hours, or your money back - and we build it anyway. We file every route in your name - online where there is a form, by signed post where there is not.

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