Banned by a machine? Nobody has heard your side yet.
On Tinder’s own 2025 EU report, it removed 2,169,598 accounts across the EU last year, and 59% of all its moderation actions were decided by an automated system. If a machine made the call on yours, nobody has heard your side yet. Putting it properly is the whole job.
First filing within 48 hours of us having everything we need, or you can ask for your money back and the filing is still sent (refund policy). We never ask for your password.
Tinder, Bumble, Badoo, OkCupid, Match and Plenty of Fish all publish the same outside limit - six months from the action. After that the in-app appeal closes; the routes outside the app run on their own clocks, and some are shorter than you think. Every week you wait is a week of that gone.
And you only get to send it once.
This is the part nobody tells you before they fire off an angry paragraph at 2am. In their own words:
“You may not appeal the same violation twice.” There is no second submission to fix the first one with.
Repeat submissions “won’t be considered and may alter your position in the queue”. Down the queue, not up.
“No. One complete appeal only.” And not by email - it “must go through the designated form”.
Whatever goes in first is your case. That is the entire reason this exists.
These get reversed every day.
From the platforms’ own 2025 transparency reporting on appeals against account decisions.
Those are the platforms’ own figures, and how well your side is put is the one part of this you can still change.
Three doors nobody tells you about.
Match Group runs an escalation team that reviews accounts across every app it owns. It is a different address from the in-app appeal, which Match Group says goes to “a dedicated team of human reviewers who are separate from the content moderation team”. The escalation team needs your customer-care ticket reference, and almost nobody who gets banned ever finds it.
Under Article 21 of the Digital Services Act, certified independent bodies review platform decisions, free to you. Platform Control is named in the Commission register for Tinder, Hinge and OkCupid, takes cases up to a year after the decision, and does not require you to have appealed in the app first. ADR Center names Tinder, Hinge, Bumble, Badoo and OkCupid on its form, ADR Point names Tinder, Hinge and Bumble, and both of those want the in-app appeal sent first. None of their decisions binds the platform.
A data access request makes them hand over the personal data they hold on you: within one month in the EU and UK, 45 days in California and Texas. It will not always say why you were banned. Tinder’s reporting policy says the contents of a report “will not be disclosed”, and Hinge’s ban page says “Ban reason information is not included in data export requests.” The Irish Data Protection Commission has published two Tinder cases, and both began as requests to erase data: in one, the company re-reviewed the ban and lifted it; in the other, Tinder had tied eleven other accounts to his device, and it offered to delete his personal data so he could start again.
Within 48 hours, your first filing goes out.
Not advice. Not a template. Written for you, and filed in your name wherever a third party may file.
You can change your mind.
If a service asks for your login, walk away. Account sharing breaks the terms of every one of these apps - it turns a possibly-mistaken ban into a plainly justified one.
The four things everyone asks.
The decision belongs to the platform. What we sell is a complete, well-built case: every route your case actually has, written, and filed in your name wherever a third party may file it, on deadline.
A properly filed appeal will not. A second one on the same violation can - and so can a fresh account, which several of these apps treat as its own offence. That is exactly the mistake we stop.
Then the in-app door may be closed, and other routes may still be open: the escalation team on Match Group apps, the EU referee if you live in the EU, your data file and the money. Run the free check and it will tell you which, before you pay.
Because it is a flat fee for one defined job, not a law firm’s hourly bill. You are buying the judgement: which routes are open to you, in what order, written to be read by the person who decides.
One shot. Make it the good one.
Ten minutes of questions now. Your first filing goes out within 48 hours, and the appeal inside the app is written for you to send. Every other route a third party may file follows in your name as the replies come in. Payment comes after the questions, never before.
First filing in 48 hours ยท 3 days to change your mind, before anything is sent
Independent service. Not a law firm and not affiliated with Tinder, Hinge, Bumble, OkCupid, Plenty of Fish, Grindr or Match Group. All figures above are the platforms’ own published 2025 transparency reporting. No outcome is ever promised.