Hinge’s help centre names three causes: reports from other users, its moderation team and automated decisions. Its 2025 EU report adds the weights. Of 633,534 accounts ended, 60.7% sat under scams and fraud, and 70% were decided by an automated system alone.
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Hinge bans people mostly for accounts it judges fake or fraudulent. In its 2025 EU transparency report it counted 633,534 accounts ended for breaking its terms, and 60.7% of them sat under scams and fraud, with 70.3% decided by an automated system alone. The bans it sends a statement of reasons for look different, and lean towards abuse and harassment. AppealMyBan handles exactly this: we read which ground fits your notice, write the appeal you send and file what a third party may file in your name. The tiers are on the pricing page.
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Why a ban happened to you is a different question from why bans happen, and Hinge often leaves the first one unanswered. Banned from Hinge for no reason covers seven triggers a person can recognise, and how a Hinge appeal works covers the form. This page is about the weights: what Hinge itself reports about the reasons across all its members.
Hinge’s help article Why was my account banned?, updated 29 June 2026, says “multiple factors contribute to these decisions, including” three things: “Reports from other users”, “Review by our content moderation team” and “Automated decision-making”. It adds that “In some cases, banned users will see a reason for their ban on an in-app screen” and that “In many cases, we do not provide specific details about bans”. It also says: “We do not respond to inquiries requesting further details about bans.”
The Terms of Use, effective 25 August 2025, explain why a notice may be blank. Hinge “may not share information with you regarding your account, including the reason for your account ban, if doing so would potentially impair the safety or privacy of our other users.” A missing reason is a written policy, not an oversight, and it is why the next two sections matter: the EU reports are the only place Hinge puts numbers on its reasons.
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Get my case built - $149Match Group’s safety resources page carries Hinge’s EU transparency workbook for 1 January to 31 December 2025, published on 28 February 2026, which we read on 3 October 2026. It counts 633,534 measures against accounts for breaking Hinge’s terms. Every one is an account termination: for suspensions the workbook records “The brand does not apply this restriction or remediation.”
| Ground, in the report’s own words | Terminations | Share |
|---|---|---|
| Scams and fraud | 384,498 | 60.7% |
| Other violation of terms | 214,724 | 33.9% |
| Cyber violence | 23,779 | 3.8% |
| Protection of minors | 7,973 | 1.3% |
| Illegal or harmful speech | 2,514 | 0.4% |
One more ground, risk for public security (illegal organisations), has 46 terminations, 0.01%. Inside the big two, the report splits further. Scams and fraud is 382,076 inauthentic accounts and 2,422 impersonation or hijack. Other violation of terms is 201,876 labelled brand-prohibited, 6,738 allegation of harm, 3,389 goods or services not permitted, 2,389 adult sexual material, 291 graphic content and 27 misuse of reporting. The workbook gives labels, not definitions, and we have not found a page where Hinge says what each label covers, so read them as the report’s names for groups, not as findings about any one person.
The same 633,534 are split by how the decision was made. 445,488 (70.3%) are marked “decision enacted by automated system” and 188,046 are not. The workbook’s qualitative notes add that “many spam-related enforcements are automated and informed by ML/AI and behavioral heuristics”. It also says Hinge is “not able to provide a direct measure of accuracy at this time”, so the report gives no figure for how often these decisions are wrong.

That is the first limit on reading the table. A ground tells you what a system or a reviewer labelled, not whether the label was right, and with 70.3% automated, the label is for most terminations the output of a system. It is also why a person who knows they are real can still sit inside the biggest bucket.
The EU’s Digital Services Act requires a platform to send a statement of reasons for many restrictions and to file it in the Commission’s transparency database. Hinge’s daily files there, which we counted on 30 September 2026, hold 5,255 account terminations on 35 days between 12 March and 16 April 2026. Every one is a termination, none a suspension, and none was made by a human alone.
| Ground in Hinge’s statements | Statements | Share |
|---|---|---|
| Abuse and harassment | 4,090 | 77.8% |
| Illegal and regulated activities | 603 | 11.5% |
| Violence and hate | 346 | 6.6% |
| Sensitive content | 166 | 3.2% |
| Other terms violation | 50 | 1.0% |
By how they were decided, 3,737 (71.1%) were fully automated and 1,518 (28.9%) partly automated. The newest day with an account-level statement in our copy is 16 April 2026; none follows it in the files we checked, to 28 September 2026. Five Match Group brands stopped filing account bans has the date for each brand. The 2026 changes behind those bans, from Face Check to new written rules, are in banned from Hinge for no reason in 2026.
The two tables describe different populations. In calendar 2025 Hinge filed 112,917 account-termination statements against the 633,534 terminations in its report, 17.8%. Our reading, not Hinge’s: the bulk of terminations are inauthentic-account sweeps that are never notified to the person, which is why the report is led by scams and fraud while the notified statements are led by abuse and harassment. If you were told why, you are probably in the second table. If you were told nothing, you may be in the first.
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Hinge does not say which label applies to any one person. This table is our reading of how the report’s labels map onto what members describe, so use it to choose what your appeal should answer, not as a diagnosis.
| What happened before the ban | Closest label | What the appeal answers |
|---|---|---|
| A match reported you after a chat or a date | Cyber violence, or abuse and harassment | What was said, in order, with the messages |
| A selfie or photo check failed, or a profile looked copied | Scams and fraud | Proof the face and the profile are yours |
| You were banned on Tinder or another Match Group app first | None of its own | The original ban, not the Hinge one |
| Hinge asked your age, or a birth date looked wrong | Protection of minors | Proof of your age |
| Nothing at all before it | Largest by count: scams and fraud | The facts a reviewer can check |
The third row has no label because Hinge’s Privacy Policy, read on 3 October 2026, says “If you were banned from another Match Group service, your data can be shared with us to allow us to take necessary actions, including closing your account or preventing you from creating an account on our service.” The Terms name Tinder, OkCupid, Match, Meetic, BLK, LoveScout24, OurTime and Pairs as affiliates. How a ban travels between them is in banned from Tinder and Hinge the same day.

Hinge’s help article How can I appeal my ban?, updated 30 June 2026, sets the route: open the app on the banned account, read the screen that explains the ban, tap Appeal and describe “specifically why you believe your account did not violate our Terms of Use”. Hinge says it can only process appeals “submitted through this designated in-app flow” and that contacting it again “may alter your position in our processing queue”.
In 2025 Hinge received 86,650 internal complaints about account decisions, upheld 55,399 and reversed 31,251, which is 36.1%, at a median of 19 hours. The workbook says appeals are reviewed by a dedicated human review team separate from the moderation team. Hinge asks why the account did not violate its Terms, so an appeal that names the ground it is answering has something to test. One that argues a general sense of unfairness does not.
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Hinge’s help centre says “multiple factors contribute”, including “Reports from other users”, “Review by our content moderation team” and “Automated decision-making”. In its 2025 EU report, 60.7% of terminations sat under scams and fraud, and 70.3% were decided by an automated system.
Hinge says “In many cases, we do not provide specific details about bans”, and its Terms let it withhold the reason where sharing it could affect other users’ safety or privacy. A blank notice is common, so the appeal has to answer the likeliest ground.
Sometimes. Hinge says “In some cases, banned users will see a reason for their ban on an in-app screen”. It also says its data export does not include ban reason information and that it does not respond to inquiries asking for more details.
Yes. Reports from other users are the first factor Hinge lists. Its report counts 23,779 terminations under cyber violence in 2025, and the statements it filed in 2026 are led by abuse and harassment, 77.8%.
Yes. Its 2025 EU report marks 445,488 of 633,534 terminations (70.3%) as “decision enacted by automated system”, and says it is not able to provide a direct measure of accuracy. Its statements in 2026 were all fully or partly automated.
In 2025 Hinge told the EU it terminated 633,534 accounts for breaking its terms. Its database statements are a fraction of that: 112,917 account terminations in calendar 2025 (17.8%), and 5,255 between 12 March and 16 April 2026.
It can. Hinge’s Privacy Policy says data on a member banned from another Match Group service can be shared with it, including to close the account or prevent a new one. Its Terms also bar anyone previously removed by an affiliate without permission.
Some people do. Hinge reversed 31,251 of 86,650 account appeals in 2025, 36.1%, at a median of 19 hours. Nobody can promise a result, including us, and the decision stays Hinge’s.
Written by the case team at AppealMyBan - the same team that drafts the appeals. Banned for years, built this out of the frustration.