
Not affiliated with, or endorsed by, Feeld.
Feeld’s own Terms describe an automated workflow that blocks an account once member reports hit a threshold - and never say the number.
It costs nothing, and it tells you plainly when paying anyone is the wrong move.
Its ban article says it automatically bans repeatedly reported accounts - and that if an appeal review shows no wrongdoing, the ban will be reversed.
The support chat, support@feeld.co or legal@feeld.co under Terms 2.3, and the appeal form the Terms link at 25.1. There is no in-app appeal button, and no desk above support.
In the UK and Australia an unpassed age check bans you too. Connections see “Account paused.” A conduct appeal won’t touch it.
No EU dispute body lists Feeld. What is left: your data file, your regulator, your store. A new account is not one of them: Feeld’s Terms bar anyone it has barred before.
1. Rule out the age check first. Feeld requires age verification in the UK and Australia, triggered by your location or a phone number based there. Until you verify, Feeld’s own word for the state is “banned”, and it lifts only when you pass or, where location alone triggered it, when you leave. No conduct appeal touches it.
2. Screenshot the notice before you answer it. Feeld’s Digital Services Act page says it will tell you what action it took and why, in a Statement of Reasons. That page promises prior warning before a suspension; the Terms reserve the right to act immediately, without notice. Only one of those matched your week.
3. Open the appeal the way Feeld documents it. Locked out, the route is the help widget in the Feeld Help Center: give the email tied to the account, then tell the bot “My account is banned.” Feeld says it hands you to a human, that anything you add afterwards gets read, and that someone responds in a day or two. There is no live support. That is the wording of My account is banned, which Feeld last edited on Wednesday 27th May 2026, and of Get help with Feeld, last edited on Friday 22nd May 2026. If the app still opens, Settings > Help > Contact support is the better door: Feeld says it sends your account details automatically. The Terms (UK and international, last updated Thursday 18th December 2025) add two more: an unresolved decision can go to support@feeld.co or legal@feeld.co under 2.3, and 25.1 links an appeal form. Feeld applies its Community Guidelines to conversations with support, so keep it civil. We build every route. The support chat is yours to open, as the account holder. Everything outside it goes in your name, online where there is a form, and by signed post on The Advocate. We never ask for your password.
4. If you are one of Feeld’s own false positives, say so. Feeld publishes the innocent things that get members reported: a blank description, no face photo, a couple sharing one profile, a gender listed differently from how you present, several past accounts. On the gender case Feeld’s own wording is unusually direct: if it wasn’t your intention to deceive anyone, it says it will unban you - though the same article keeps every ban decision at its own discretion.
5. Refused, or silent? Feeld’s Terms tell EU members they may take a Digital Services Act dispute to a certified out-of-court body. Each body publishes its own scope, on the European Commission register or on its own complaint form, and the only dating apps named anywhere are Tinder, Hinge, OkCupid, Bumble and Badoo. Feeld is on none of those lists, and Appeals Centre Europe refuses dating apps outright. There is no EU referee for a Feeld ban today. A data access request asks Feeld for the file behind the decision. It must answer, one month in the UK and EU, 45 days in California, though it may withhold report contents and moderation detail. Ask for access, never erasure, which removes no ban record and destroys your evidence. Ignored, it becomes a complaint to the ICO, because Feeld Limited is a UK company, or in the EU to your own data protection authority. A BBB complaint, US and Canada only, stays public for three years: it builds the file, it does not lift bans. We send all three in your name. The guide covers each.
Still logged in, but the app went quiet? That may be a restriction, not a ban. Feeld’s Terms route an unresolved moderation decision to support@feeld.co or legal@feeld.co.
Will I get the money back? Not from Feeld: it says it offers no refunds for a valid ban, and that the App Store and Google Play manage every refund. A separate fight.
Should I just make a new account? No. Feeld’s Terms, at 6.2, have every member confirm they have “not been barred from using Feeld either by us previously”, so a new account after a ban breaks the Terms from day one. Feeld also lists several past accounts among the things that get profiles reported. We never guarantee reinstatement. The decision belongs to the platform. Appeal this account instead.
Refused by Feeld support? Feeld has no in-app appeal button, no desk above support, and no certified EU referee that lists it. What is left sits outside Feeld: your data file, the ICO and the money. On The Advocate, the letters that go on paper are printed, signed and posted.
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